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Frequently Asked Questions
To provide more information on the services we provide, we’ve included a list of frequently asked questions below.
If you have any questions or concerns about something we didn’t mention, please feel free to call, email, or reach out to us via our Contact Us page
Drop-off and Pick-Up for Boarding can occur anytime during open hours.Checkout is by 11 AM. Pets picked up after 11 AM transition to day boarding, and our $20 day boarding rate applies. For Grooming appointments, we require drop-off before 9:00 AM and we will contact you for Pick-Up once your pet is ready.
Grooming & nail trims are available Monday-Saturday.
Proof of current vaccination for the following is required prior to boarding.
Proof can be emailed to info@oakgrovekennel.com or brought in-person at check-in.
Dogs: Rabies, Bordetella, DHPP, Leptospirosis
Cats: Rabies, FELV, FVRCP
Food, blankets, toys, treats, and medication are all welcome. Beds must be smaller than 34" x 24". You are welcome to bring up to two toys or bones per pet. Please label all items with your pet's name. While we'll do our best to keep track of them, Oak Grove Kennel is not responsible for items that are lost, damaged or destroyed during your pet's stay.
We also offer house food and bedding at no extra cost. It’s entirely up to you and what is best for your pet.
Administration of any required medication is included with no upcharge fees.
Yes!
Please request at the time of scheduling. We will make every effort to fulfill your request.*Please note: Grooming appointments are available Monday-Saturday.
We offer a 10% discount for: Seniors, Military/Veterans, Nurses and First Responders.
Oak Grove Kennel does not co-mingle pets unless specific pets are approved by both pet owners in advance.
Each pet has its own outside run where there can see and interact with other dogs without any direct contact.
Oak Grove Kennel is proudly all-inclusive. No hidden charges will appear on your bill. Checkout is 11 AM. Pets picked up after 11 AM transition to day boarding, and our $25 day boarding rate then applies on pick-up day.We offer house food, medication administration, outside access and individual playtime all within our flat rate.
For ease of service, we encourage the use of our online portal, Pet Owner's Portal, however, we are always happy to take reservations over the phone: (503) 838-6286.
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