Effective Date: 6/29/2025
 

Oak Grove Kennel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website and related services, including SMS communications.

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Information We Collect

We collect personal information that may include:

• Name

• Phone number

• Email address

• Pet name, breed, sex, and vaccination records (as needed to provide services)
   

This information may be collected through our website’s contact form or via third-party service platforms, such as DoggieDashboard, which are used to manage client records and appointments.

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How We Use Your Information

We use the information you provide for the following purposes:

• Responding to inquiries

• Creating and managing client records

• Scheduling and managing pet care services

• Sending appointment-related communications

• Maintaining our business records and improving services

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Legal Basis for Processing

We collect and process personal information only when we have a lawful basis, which may include:

• Your consent (such as submitting a contact form)

• Fulfilling a service you have requested

• Compliance with applicable laws or regulations

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Cookies and Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand site usage and improve website functionality. You may choose to disable cookies in your browser settings.

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Information Sharing

All personal information is used for internal purposes only.
We do not share, sell, or distribute your personal data to third parties or affiliates.
SMS consent is not shared with third parties.

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We use DoggieDashboard to manage client accounts and appointment scheduling. Information you submit through that platform is governed by DoggieDashboard’s privacy policy, available at: https://www.doggiedashboard.com/privacy_policy

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SMS Communications

By providing your phone number and initiating a text conversation with Oak Grove Kennel, you consent to receive SMS messages from our business number. These messages are intended only for individual, conversational use in response to client-initiated contact.

• Message frequency may vary

• Message and data rates may apply

• You may opt out at any time by replying STOP

• For assistance, reply HELP or visit www.oakgrovekennel.com

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We do not send marketing or promotional texts, and SMS consent is not shared with third parties.

If we ever begin to offer text-based marketing in the future, we will update this policy and obtain separate express consent.

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Child Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

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Embedded Content and Third-Party Tools

Our website may include links to or embedded content from third-party websites and services (such as maps or scheduling tools). We are not responsible for the content or privacy practices of these third parties.

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Data Security

We take reasonable precautions to protect your personal information. However, no method of electronic transmission or storage is completely secure.
 

Changes to This Policy

We may update this policy from time to time. The most recent version will always be available at www.oakgrovekennel.com/privacy.

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Contact

If you have any questions about this Privacy Policy or how your information is handled, please email us at info@oakgrovekennel.com or use our website’s contact form.